What is SMTP?

Learn more about Simple Mail Transfer Protocol.

Please refer to our additional tutorial if you need step-by-step instructions on how to set up email notifications.

An SMTP Server is used to send email/text notifications from ControlByWeb devices.

Similar to how your email has an ‘incoming server’ to receive email, an ‘outgoing server’ is used to send email. This outgoing server is referred to as an SMTP server. Many ControlByWeb devices support sending email notifications. However, it will require you to configure the necessary SMTP server information in your device settings to send those notifications. Compatible SMTP servers allow email notification to be sent from a ControlByWeb device to any email address (Gmail, Yahoo, etc).

To send an email from your ControlByWeb device, you need to have:

  1. BEST: SMTP server provided by your Internet Service Provider or an internal company business server.
  2. An online email account (Gmail, Yahoo, Live Mail, etc.). Typically, free accounts and these types of accounts usually require some sort of encryption to send emails. Over time, these email services may require a settings change if they restrict outgoing email in some circumstances due to aggressive anti-spam policies.
  3. A third-party SMTP relay service. These are simply outgoing SMTP servers where no email inbox is provided. These services may or may not require encryption and may be used to send email to any other email address.
  4. Some webhosting companies offer SMTP servers for customer use. This may be an option for those who have a webhosting subscription.

Disclaimer: We do not endorse any of the above companies, rather provide them as options for you to consider.

More Information

For instruction on how to set up email for specific ControlByWeb devices, please refer to the specific device’s user’s manual available on our support page.

For email troubleshooting tips, please see our Email Troubleshooting FAQ.

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support
Shopping Cart